[java-br] Manage Services Solution Architect - Brazil

 

The Managed Services Solutions Architect is responsible to design all aspects of Comverse Managed Services solution matching Customer business requirements. The Solutions Architect works as a team member in coordination with Sales and Product Unit Teams during the sales process – from lead to contract closure.

• Define the Managed Services solution including:

- Scope of Services

- Roles and Responsibilities 

- Staffing model and Organizational Chart

- KPI's/SLA's 

- Transition and Transformation  

- Financial Model

- Value Proposition

• Supports the business development efforts by participating in new opportunities and generating service extensions

• Be part of  Sales Team responding  to RFP/RFI's or proposals:

- Prepare the Managed Services proposal

- Prepare/Conduct  Presentations and Work Shops of the Managed Services Solution

• Establish strong relationships  with customers 

• Is the trusted advisor to the existing customer base while supporting new initiatives

• Manage/participate in Due Diligence process

• Prepare the Managed Services professional parts of the contract

• Solution Handover to the Managed Pressure Operations

Job Requirements: 

Bachelor's Degree in Computers Science, Computer Engineering, Electrical Engineering or equivalent from a recognized institution

  • Professional Experience:

- Deep knowledge  in BSS systems -VAS is an advantage 

- Deep knowledge in Managed Services Operation and delivery

- Experience in analyzing and design of Business Processes

- Experience with Managed Services sales or pre-sales

- Experience in Managed Services Transition and Transformation

• Skill Set:

- Strong organization, prioritization and communication skills - self-starter, equally confident working standalone or as a team member 

- Highly creative with strong presentation skills and ability to manage and contribute in meetings from small workshops to large conferences 

- Fluent written and spoken English is a must  (additional languages is an advantage) 

- Entrepreneurship with ability of new relationship building and negotiation skills  

- Working under pressure on parallel tasks

• Knowledge:

- Strong knowledge of CSPs (Communications Service Providers) operational processes and systems 

- Telecom Industry market

- Managed Services Operational Processes

- Knowledge of BSS and/or VAS solutions 

- Knowledge of Comverse products is preferential 

- ITIL and eTOM knowledge 

- Project Management

 

resume in english to: ROSAMILHA@GMAIL.com include in the subject "CALA MS SOL.ARCHITECT"

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